Maintenance & replacement

During the guarantee period, if there is any quality problems cause by non-human factor (Human factor: fall down, or immerse in the water) as below we will replace or maintain the products for free and deliver with next order.

• a.      diamond missing
• b.     chain is not continuous
• c.     function accessories are not workable, ex: buckle
• d.     color changed
• e.      damage obviously on goods surface

Q: Could wholesales customers replace/return the purchase?

A: We guarantee the quality of our product, and all products photos were taken from actual products.

We reserve the rights of replacing/returning product except the situations as below:

1.         Wholesale customers would be responsible for the cost, moreover, could not request for probation period and return/replace the products except the quality problems (blemish products should be replaced within 7 days).

2.         Chrominance cause by color adjust of monitor is not include the guarantee.

3.         Return/replace request by the subjectively reason is not include.